Support copilot

Support answers grounded in product docs

For support teams — generate reviewable answers with sources. Not customer automation; human review before copy.

Create support copilot
CapabilityDescription
Product-backed answersAnswers generated from connected product docs
Source linksSee which docs support each draft
Tone variantsShort, friendly, or technical tone options
Escalation flagRemind when docs are insufficient
FAQ suggestionsGenerate FAQs from high-frequency questions
Review before copyHuman confirms before sending to customers

Support copilot drafts

Customer QuestionCopilot DraftSource
Can I export audit logs?Draft answer with plan limitationsAdmin docs + Pricing FAQ
Why did my webhook fail?Draft troubleshooting stepsWebhook docs + Runbook
Do you support SSO?Draft enterprise feature answerEnterprise guide

Give your team one place to ask technical questions.

  • Connect docs
  • → Ask questions
  • → Verify sources
  • → Find missing knowledge
  • → Keep answers fresh
Create knowledge workspace